If there's one thing we truly love, it's sharing in all the great foodie moments you have. Bouquets when the food exceeds your expectations, brickbats when the service is shocking, chronicles of your food excursions – they all count.
While we welcome your opinions and descriptions of your dining experiences, there are a few things we expect from every user on urbanhalal. Your reviews and photos, as well as your profile and the comments you share, are all subject to Content Guidelines, our Foodie Code of Conduct.
If your activity on urbanhalal doesn't match up to these content guidelines, we reserve the right to take action as we deem necessary. This could include altering or deleting your reviews or comments, or deleting your urbanhalal account altogether, with or without notice. urbanhalal also utilizes an algorithm to aid in removing suspicious reviews. If you feel your review was deleted in error, email us at help@urbanhalal.com.
If you see content that does not align with these guidelines or our Terms of Service, please let us know. We will consider all reports. However, due to the diversity of our community, it is possible that content disagreeable to you might not meet the criteria to be removed.
There's no easier way to show how deliciously chocolate-y that chocolate mud cake was than with a picture, right? That said, it's important to keep in mind our photo guidelines, and understand why some photos may be moved or removed once they've been added.
Food shots that are clear, in focus, and delicious enough to make the viewer wish urbanhalal included smell-o-vision will be featured in restaurants' photo galleries. Ambiance shots that highlight the overall feel or vibe of a place will also be highlighted on restaurant pages.
Photos that don't make the cut to appear on a restaurant's page, will show with your review or on your profile depending on how useful it is to other users and how relevant it is to the review. Photos with hair and bugs will be shown only with a review for validation and context.
Violation of the below mentioned pointers may lead to deduction of foodie points, reduced visibility or deletion of your pictures
urbanhalal is a great way for restaurants to reach out to a vast foodie community. A few things you should keep in mind:
It's also important to note that we (urbanhalal) have no employees or affiliates who are paid to review. If any guest identifies themselves as an official blogger, review employee, or associate of urbanhalal, it's not true. Employees of urbanhalal are contractually and ethically forbidden from using their status to solicit free meals or receive special treatment. If you observe any such practice, report it to help@urbanhalal.com. Appropriate action will be taken against the user or employee if evidence can be provided.
Employees of urbanhalal are expected to adhere to and uphold the highest standard of ethics and integrity. This includes acting in accordance with our core values and the below listed policies at all times.
urbanhalal employees are prohibited from using their employee status to solicit discounts, freebies, or special treatment at restaurants. Unless visiting a restaurant for official business, urbanhalal employees are to refrain from identifying themselves as employees of urbanhalal.
All urbanhalal employees in client facing roles including but not limited to Sales, Sales Support, Neutrality, Media Content and Client Servicing across all transaction/ business/function at urbanhalal are prohibited from writing reviews and/or giving ratings for dine out experiences on urbanhalal from either their personal or urbanhalal accounts. They are also not permitted to influence others to write biased reviews or give ratings.
urbanhalal's review and photo moderators are required to always act in favor of keeping urbanhalal a neutral platform. They are required to use their best judgement in implementing moderation guidelines and are prohibited from giving preferential treatment to restaurants. Deleting any authentic review from a restaurant page is in violation of our policies. Similarly, keeping reviews, which are proven to be unauthentic, is in violation of our policies.
Please email legal@urbanhalal.com if you witness any behavior not in compliance with this code as it is in direct violation of employee contracts.